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Privacy Policy


A Relationship of Trust

At 911westchesterlocksmith.com we respect our customers and understand that you are concerned about privacy, so we’ve instituted regulations intended to ensure that your personal information is handled safely and responsibly. We also have posted this privacy policy to let you know what kind of information we collect, how it is handled and with whom it may be shared.

We collect various types of information depending upon how you use our site. We gather this information mostly through registration forms, estimation forms, email requests and other types of direct & indirect contact with our customers.

When you fill out one of our forms or when you request to be on our mailing list, we collect your name, address, e-mail address and phone number. We also may ask you for additional information, such as your age, interests, product preferences or zip code and we retain a record of your purchases.

When you submit a question to our customer service, we need your e-mail address to respond, and you also may be asked to provide us with additional information to allow us to answer your question.

How Is your Information Used?

All of your information will be used only with the purpose of serving you better and on time.

We also may use your information for marketing and promotional purposes. We may send you an email or catalog of products or events that we think you may be interested in. We also may send you special promotions about new arrivals or notify you of new features.

Sometimes, based on our customers’ information, we create statistics to improve the content on our website. For example, we may be interested to know which security products & services have the greatest demand for promotional reasons so we can emphasize them on our website.

Is The Information Shared?

The information gathered will be shared only with our technicians. Additionally, we may share your information when it is necessary to comply with a law or to protect our interests or property. This may include sharing information with other companies, lawyers or government agencies in connection with issues related to fraud or government subpoenas and warrants.

We maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer information, and use various security measures to ensure that your personal information is protected. For example, we restrict and limit access to customer information only to those employees who require it to carry out their business functions, and to educate our employees about safeguarding customer information and preventing its unauthorized access, disclosure, or use. We constantly monitor and adopt, as appropriate, new technological improvements designed to protect and ensure the accuracy and security of our customer’s information.

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When using this feature the information gathered will only be used for this purpose, unless permission is otherwise granted.


Our customers who no longer wish to receive our communication are given the opportunity to opt-out of receiving our communication at any point in time.

Your confidence in using the westchesterlocksmith.com website and its services is our highest priority. If you have any concerns about privacy and security that have not been answered in the above policy, please contact us at: 1-800-977-9585 or email: customerservice@911westchesterlocksmith.com and we’ll do our best to answer your questions and put your mind at ease.

* As we continue to grow and take advantage of technologies to improve the services we provide, this policy may change. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.